JB
Jacques B
1 reviews | Active since Nov 2023
10 Mar 2025, 13:47
No more Rain.....
If I could give a zero for customer service, I would. I've sent numerous emails and WhatsApp messages with no response. No good paying for a service and promised speeds I don't receive....not even close. No tech support at all. I've been loyal client for a long time but now I'm looking for service providers who can actually deliver on their promises and looking at most reviews I can see that I'm not the only customer who's had enough. No use leaving a number with my review knowing Rain's service.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
10 Mar 2025, 14:09Hi Jacques B,
Thank you for bringing your network complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your network complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Rain's reply10 Mar 2025, 14:09
Official
Hi Jacques B,
Thank you for bringing your network complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your network complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
JB
Jacques B's updateReviewer Update
14 Mar 2025, 11:16Struggling with signal and signal strength. Considering to upgrade but even though I've logged many sales requests and technical assistance requests I haven't received any feedback. Logged the Hello Peter review with your response on 10/03 and once again I have not been contacted.
JB
Jacques B's update14 Mar 2025, 11:16
Reviewer Update
Struggling with signal and signal strength. Considering to upgrade but even though I've logged many sales requests and technical assistance requests I haven't received any feedback. Logged the Hello Peter review with your response on 10/03 and once again I have not been contacted.