NO INTERNET SINCE DAY ONE MY MONEY BACK PLEASE

I received my order on Tuesday @17:44 with hellopeters help. I followed instructions as per manual and even phoned Rain for assistance. Thursday morning I spoke to Buyisile *** she promised I will get feedback within 2 - 24 hrs.

Phoned Friday morning spoke to Thabang *** she also promised same hours of feedback. Both ladies promised to escalate the matter. I even asked about the 7 days period of refund Thabang assured me that I quiried early there will be no problem for refund.

I sent an email Friday morning right after I spoke to Thabang with ***. Feedback I got I must wait for an agent within 24hours I must hang on tight.

My 7th day is tomorrow and yet no one bothered to contact me regarding this issue. I thought this 5G is better upgrade as I was struggling with the 4G that I was double billed for and ended up canceling because I was being billed even though my account was suspended. I still have sms from emails from them.

I decided to give this 5G a chance but its clear that I'm wasting my energy, time and money. It's clear that they can't fix this and I want my money back.

I don't want to wait another day for a different story. I want a refund.