No internet service nor customer support to back up complaints

never been so disappointed with a service provider like i have been with Rain, no internet service and no support to back up the non service provided and never call back. Raised complaints about no bandwidth daily from 5th to 12th October 2022, still charged for the full month. Again from 7th November till 16th November and kept getting promised it would be solved and would be compensated for days - nothing refunded to date. Complained again about no service on the 1/12/22, 29/12/22, 26/1/23 2/3/23 9/3/23. Have logged complaints daily since 15/3/23 and called in daily till the 18th and am given a different story and that the experts will call me back, that never happened. Cancelled my contract on the 20th and when i called in to speak to accounts department was told that my cancellation has been accepted and nothing more. Will be taking my complaint to ICASA for services not rendered and yet billed according to website till end of this month. @rain come take your router.