NO INTERNET SERVICE FOR OVER 35 hours!!!!!😡😡

NO internet service since 10:00am yesterday and we simply cannot get this issue resolved. 3 emails sent today and NO RESPONSE.

1. We have resetted the rooter. More than once. 2. Vivian refreshed the sim card today. 3. The device hasn't moved. 4. The "NETWORK DEPARTMENT" has been notified but NO correspondence or feedback from them.

Now unless the tower has moved, this is CLEARLY a network issue. We expect a call from a manager tomorrow morning first thing in the morning.

This is completely unacceptable. UNACCEPTABLE SERVICE! Rain will charge us the full amount as if we enjoyed a FULL month of service.