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Shanon N
1 reviews | Active since Feb 2023
25 Apr 2023, 14:46
No internet service
it has been an entire month now and I still to date have not received any internet connectivity or a refund for my payment. I really need someone from a technical department to contact me and let me know why my services are not up and running as yet
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
25 Apr 2023, 14:51Hi Shanon.
We're really sorry your rain experience hasn't been as good as you expected.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply25 Apr 2023, 14:51
Official
Hi Shanon.
We're really sorry your rain experience hasn't been as good as you expected.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
SN
Shanon N's updateReviewer Update
25 Apr 2023, 15:12I am currently using the sim card I an lte router I have been through all the settings off resetting the router and creating the apn and put the sim into a 4g mobile device. the device detects the sim and I see it tells me connected without internet. The last time I had this issue the sim was even replaced and the problem persisted for 3 weeks, this time around I have not had any service since the payment was made. please check with your accounts department and see if they have turned my services on
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Shanon N's update25 Apr 2023, 15:12
Reviewer Update
I am currently using the sim card I an lte router I have been through all the settings off resetting the router and creating the apn and put the sim into a 4g mobile device. the device detects the sim and I see it tells me connected without internet. The last time I had this issue the sim was even replaced and the problem persisted for 3 weeks, this time around I have not had any service since the payment was made. please check with your accounts department and see if they have turned my services on
SN
Shanon N's updateReviewer Update
25 Apr 2023, 15:22i have rebooted the device with another sim and the alternate sim in the router works fine the rain sim back into the router and I am still getting not connected and the red light on my router
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Shanon N's update25 Apr 2023, 15:22
Reviewer Update
i have rebooted the device with another sim and the alternate sim in the router works fine the rain sim back into the router and I am still getting not connected and the red light on my router
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Shanon N's updateReviewer Update
25 Apr 2023, 17:39I have tried this and the rain 4g doesn't show up nor does the 65538 I only pick up 65503 4G and that fails
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Shanon N's update25 Apr 2023, 17:39
Reviewer Update
I have tried this and the rain 4g doesn't show up nor does the 65538 I only pick up 65503 4G and that fails