MM
Mathabo M
1 reviews | Active since Feb 2015
27 May 2025, 19:39
No internet in the evenings
I'm writing on this platform for the 3rd time now complaining about the very same issue. Why am I paying for unlimited wifi but get the message "connected without internet" in the evenings? This is truly frustrating because I did not choose a capped package. I can't complain about the same issue over and over with no resolution.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
27 May 2025, 19:49Hi Mathabo,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your network connection query, and we'll assist shortly.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your network connection query, and we'll assist shortly.
Regards,
rain.
Rain's reply27 May 2025, 19:49
Official
Hi Mathabo,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your network connection query, and we'll assist shortly.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your network connection query, and we'll assist shortly.
Regards,
rain.
MM
Mathabo M's updateReviewer Update
30 May 2025, 16:59Hi. Please give people an opportunity to answer their phones instead of just letting it ring twice. My issue is not resolved, I'm writing this using my own data because the wifi keeps telling me I'm connected without internet.
MM
Mathabo M's update30 May 2025, 16:59
Reviewer Update
Hi. Please give people an opportunity to answer their phones instead of just letting it ring twice. My issue is not resolved, I'm writing this using my own data because the wifi keeps telling me I'm connected without internet.