GT
Greta T
1 reviews | Active since Sept 2023
04 Sept 2023, 20:32
No Internet for the past month and no feedback!
I have been trying to get in touch with Rain for the past month and haven't gotten any feedback from them.
My internet is super slow, I have a 30mg line but I cant even send a message on WhatsApp because the internet is to slow!
I work from home, I have a online job. My internet access is crucial to me!!
Rain,, I am absolutely disgusted with your poor service and internet connection.
You expect me to pay my wifi each month but you can't even provide me internet!!
This is the worst Wi-Fi company ever!!
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
05 Sept 2023, 08:30Hi Greta D.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
Rain's reply05 Sept 2023, 08:30
Official
Hi Greta D.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
Rain's replyOfficial
05 Sept 2023, 08:34 Hi Greta D,
Kindly note that we have refreshed your connection.
Please place your device in a room facing the direction of Hoog Straat or Russel Street (preferably near a window to reduce obstructions), then reboot your device and monitor your connection.
Kindly note that we have refreshed your connection.
Please place your device in a room facing the direction of Hoog Straat or Russel Street (preferably near a window to reduce obstructions), then reboot your device and monitor your connection.
Rain's reply05 Sept 2023, 08:34
Official
Hi Greta D,
Kindly note that we have refreshed your connection.
Please place your device in a room facing the direction of Hoog Straat or Russel Street (preferably near a window to reduce obstructions), then reboot your device and monitor your connection.
Kindly note that we have refreshed your connection.
Please place your device in a room facing the direction of Hoog Straat or Russel Street (preferably near a window to reduce obstructions), then reboot your device and monitor your connection.
GT
Greta T's updateReviewer Update
06 Sept 2023, 15:44Whatever you did on your side, it didn't work. My WiFi is now even slower than before. Most of the time I don't even have internet access. Please get in contact with me asap.
Please remember that I work from home, and this has been effective my work. This is seriously unacceptable and unprofessional from your company.
Please remember that I work from home, and this has been effective my work. This is seriously unacceptable and unprofessional from your company.
GT
Greta T's update06 Sept 2023, 15:44
Reviewer Update
Whatever you did on your side, it didn't work. My WiFi is now even slower than before. Most of the time I don't even have internet access. Please get in contact with me asap.
Please remember that I work from home, and this has been effective my work. This is seriously unacceptable and unprofessional from your company.
Please remember that I work from home, and this has been effective my work. This is seriously unacceptable and unprofessional from your company.