SM
Sharon M

1 reviews | Active since Aug 2020

26 Dec 2022, 08:41

No internet for for than 14 hours

Even with their 5G network, the signal is bad. As I write this, I've been without signal for more than 14 hour. What is the use of 5G and paying R529 if I'll spend hours without internet? This is my first two week with the network and already thinking of canceling. Support is not responding at all.

0
Replies (2)
Rain
Rain's reply26 Dec 2022, 09:44
Official

Hi Sharon 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
SM
Sharon M's update26 Dec 2022, 09:50
Reviewer Update
Even after submitting tickets on the Rain app nothing happens ay I'm tired.