gS
gerald S

1 reviews | Active since Nov 2015

27 May 2025, 10:58

No internet for a week or more

No internet since last week, account up to date. When will the problem be resolved? Can't be paying for something that is not operational.

0
Replies (2)
Rain
Rain's reply27 May 2025, 11:19
Official
Hi gerald

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your connection query and will be in touch with you to assist further.

Thank you.
rain.
gS
gerald S's update27 May 2025, 12:37
Reviewer Update
This is the answer I have been getting for the past week, but it does not help at all if the issue is not resolved. How long does it take to repair a tower for the inter to be functional. I was told 24 to 48 a week ago an it never came to fruition, till I had to complain on helopeter.