JC
John C
1 reviews | Active since Sept 2019
30 Oct 2022, 07:43
NO INTERNET FOR 9 DAYS
I have been sitting without internet for 9 days since 21/10/2022 and it seems Rain is not content with fixing the issue. I have been told it is a tower issue but there is more than one tower in my neighborhood
Helpful (0)
Replies (10)0
Replies (10)
Rain's replyOfficial
30 Oct 2022, 08:55Hi John
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain
Rain's reply30 Oct 2022, 08:55
Official
Hi John
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain
JC
John C's updateReviewer Update
30 Oct 2022, 18:0112 Winburg road, South hills, JHB South
JC
John C's update30 Oct 2022, 18:01
Reviewer Update
12 Winburg road, South hills, JHB South
JC
John C's updateReviewer Update
31 Oct 2022, 14:39It connects for 15 minutes but then loses connection.
JC
John C's update31 Oct 2022, 14:39
Reviewer Update
It connects for 15 minutes but then loses connection.
JC
John C's updateReviewer Update
31 Oct 2022, 18:07This didn't work
JC
John C's update31 Oct 2022, 18:07
Reviewer Update
This didn't work
JC
John C's updateReviewer Update
01 Nov 2022, 08:07Good Day
I was advised that a credit will be passed but this morning I was debited the full amount.
I was advised that a credit will be passed but this morning I was debited the full amount.
JC
John C's update01 Nov 2022, 08:07
Reviewer Update
Good Day
I was advised that a credit will be passed but this morning I was debited the full amount.
I was advised that a credit will be passed but this morning I was debited the full amount.
JC
John C's updateReviewer Update
01 Nov 2022, 08:50Good Morning
Please have a tech come to my house to assist by latest tomorrow, I urgently need to be connected as we work from home and spent almost R800 on data this month while you are still charging me for a full month despite me being connected for only half of the month. I have neighbors who have been struggling with the same thing with Rain and there were techs out to assist them but I am still struggling.
Please have a tech come to my house to assist by latest tomorrow, I urgently need to be connected as we work from home and spent almost R800 on data this month while you are still charging me for a full month despite me being connected for only half of the month. I have neighbors who have been struggling with the same thing with Rain and there were techs out to assist them but I am still struggling.
JC
John C's update01 Nov 2022, 08:50
Reviewer Update
Good Morning
Please have a tech come to my house to assist by latest tomorrow, I urgently need to be connected as we work from home and spent almost R800 on data this month while you are still charging me for a full month despite me being connected for only half of the month. I have neighbors who have been struggling with the same thing with Rain and there were techs out to assist them but I am still struggling.
Please have a tech come to my house to assist by latest tomorrow, I urgently need to be connected as we work from home and spent almost R800 on data this month while you are still charging me for a full month despite me being connected for only half of the month. I have neighbors who have been struggling with the same thing with Rain and there were techs out to assist them but I am still struggling.
JC
John C's updateReviewer Update
01 Nov 2022, 19:03Good Evening
The technicians were here today and advised there is an issue with my SIM card and did not manage to fix the issue. Please advise on the way forward, I have been a customer with Rain since 2019 and I have never had an issue like this, it is really becoming a pain having been told it is the towers, then my router and now my SIM card. Can you guys just fix it?
The technicians were here today and advised there is an issue with my SIM card and did not manage to fix the issue. Please advise on the way forward, I have been a customer with Rain since 2019 and I have never had an issue like this, it is really becoming a pain having been told it is the towers, then my router and now my SIM card. Can you guys just fix it?
JC
John C's update01 Nov 2022, 19:03
Reviewer Update
Good Evening
The technicians were here today and advised there is an issue with my SIM card and did not manage to fix the issue. Please advise on the way forward, I have been a customer with Rain since 2019 and I have never had an issue like this, it is really becoming a pain having been told it is the towers, then my router and now my SIM card. Can you guys just fix it?
The technicians were here today and advised there is an issue with my SIM card and did not manage to fix the issue. Please advise on the way forward, I have been a customer with Rain since 2019 and I have never had an issue like this, it is really becoming a pain having been told it is the towers, then my router and now my SIM card. Can you guys just fix it?
JC
John C's updateReviewer Update
02 Nov 2022, 08:30Hi
When will delivery take place?
When will delivery take place?
JC
John C's update02 Nov 2022, 08:30
Reviewer Update
Hi
When will delivery take place?
When will delivery take place?
JC
John C's updateReviewer Update
02 Nov 2022, 08:57Please provide me with an email or sms confirmation
JC
John C's update02 Nov 2022, 08:57
Reviewer Update
Please provide me with an email or sms confirmation
JC
John C's updateReviewer Update
04 Nov 2022, 18:01Good evening
My new SIM was delivered and guess what...it's still not working!
My new SIM was delivered and guess what...it's still not working!
JC
John C's update04 Nov 2022, 18:01
Reviewer Update
Good evening
My new SIM was delivered and guess what...it's still not working!
My new SIM was delivered and guess what...it's still not working!