ZE
ZAKIYYA E
1 reviews | Active since Sept 2025
04 Dec 2025, 11:34
No internet!
I am so frustrated with the service from Rain again! Our internet connection shows connected to local network but no internet access on none of our devices! They keep creating tickets but no improvement and it is the school holidays. Can an agent call me to resolve this and give me proper feedback.
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
04 Dec 2025, 13:43Hi Zakiyya
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your network query, and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your network query, and we will be in touch to assist further.
Regards,
rain.
Rain's reply04 Dec 2025, 13:43
Official
Hi Zakiyya
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your network query, and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your network query, and we will be in touch to assist further.
Regards,
rain.
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ZAKIYYA E's updateReviewer Update
04 Dec 2025, 15:09Thank you for responding. The current speed test is showing 1mbps
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ZAKIYYA E's update04 Dec 2025, 15:09
Reviewer Update
Thank you for responding. The current speed test is showing 1mbps
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ZAKIYYA E's updateReviewer Update
04 Dec 2025, 15:09The router is plugged in. We have tried unplugging the TV and router but still says no internet access.
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ZAKIYYA E's update04 Dec 2025, 15:09
Reviewer Update
The router is plugged in. We have tried unplugging the TV and router but still says no internet access.
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ZAKIYYA E's updateReviewer Update
08 Dec 2025, 11:37Thank you much appreciated for your response and solutions.
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ZAKIYYA E's update08 Dec 2025, 11:37
Reviewer Update
Thank you much appreciated for your response and solutions.
ZE
ZAKIYYA E's updateReviewer Update
08 Dec 2025, 19:36Thank you, much appreciated
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ZAKIYYA E's update08 Dec 2025, 19:36
Reviewer Update
Thank you, much appreciated