JR
Juan R

1 reviews | Active since Jun 2024

28 Jun 2024, 21:54

No internet connectivity

For the past 2 months we have struggled with internet connectivity issues, everytime we call and ask for help we are met with a call center agent who reads from a script. We have logged numerous complaints and have asked for managers and superiors to get in touch with us, however that has not happened. A truly shocking internet company who claim they are able to provide a service they are not fit to provide.

Would never recommend this service to anyone.

0
Replies (1)
Rain
Rain's reply29 Jun 2024, 08:32
Official
Hi,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.