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Octavia O
1 reviews | Active since Sept 2014
13 Jul 2023, 09:08
No internet connection
On 9 a July I wrote in this platform complaining with no connection to internet ,I'm still having same problem 9 and 10th July didn't have connection at all and I'm not willing to pay for those days it need to be credited. Yesterday we were only contacted for 6 hrs only Rain network is pathetic since yesterday 10pm we lost network even now not connected and Thierry respond will b "sorry we will sort or come back to you" just empty promises its second month now with on and off network #*** this ref says problem was solve but I'm still not connected I don't know how was it sokve while we unable to connect to internet.
Helpful (0)
Replies (7)0
Replies (7)
Rain's replyOfficial
13 Jul 2023, 09:42Hi Octey.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply13 Jul 2023, 09:42
Official
Hi Octey.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
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Octavia O's updateReviewer Update
13 Jul 2023, 10:09I'm not even connected tonan alternative site since down , so my question is how do I pay for service I don't get ? It's almost 3 weeks now since it's down , what is the solution now because it seems like it's daily bread and I can't pay for service I didn't get
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Octavia O's update13 Jul 2023, 10:09
Reviewer Update
I'm not even connected tonan alternative site since down , so my question is how do I pay for service I don't get ? It's almost 3 weeks now since it's down , what is the solution now because it seems like it's daily bread and I can't pay for service I didn't get
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Octavia O's updateReviewer Update
13 Jul 2023, 10:27Thank you nd please make sure you credit money for 9 nd 10 July since there was no connection at all. Again please make sure you come back to me .
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Octavia O's update13 Jul 2023, 10:27
Reviewer Update
Thank you nd please make sure you credit money for 9 nd 10 July since there was no connection at all. Again please make sure you come back to me .
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Octavia O's updateReviewer Update
13 Jul 2023, 11:40I was not connected on those days the was no connection at all Kindly check your system I even sent emails to your support
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Octavia O's update13 Jul 2023, 11:40
Reviewer Update
I was not connected on those days the was no connection at all Kindly check your system I even sent emails to your support
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Octavia O's updateReviewer Update
13 Jul 2023, 13:50On which site did I used those G ? I need proof also because I was never connected at all
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Octavia O's update13 Jul 2023, 13:50
Reviewer Update
On which site did I used those G ? I need proof also because I was never connected at all
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Octavia O's updateReviewer Update
13 Jul 2023, 16:44Which activities you talking about as I was not connected you need to support your statement will never allow debit for service I didn't get you need to tell me which has hours i was connected on those days I mentioned.
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Octavia O's update13 Jul 2023, 16:44
Reviewer Update
Which activities you talking about as I was not connected you need to support your statement will never allow debit for service I didn't get you need to tell me which has hours i was connected on those days I mentioned.
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Octavia O's updateReviewer Update
13 Jul 2023, 16:45If not let take the matter further to Ombudsman or customer complaint. Because I'm 💯 sure I didn't connect to internet
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Octavia O's update13 Jul 2023, 16:45
Reviewer Update
If not let take the matter further to Ombudsman or customer complaint. Because I'm 💯 sure I didn't connect to internet