No Internet Connection Again - Please Cancel

I have gone from not having internet every evening from 5:30 p.m. to now not having internet every other day. I am sick of it. You must collect your equipment, cancel my subscription, and never charge me another cent.

I have been so patient, even though I've been frustrated so much by this whole situation. This is ridiculous. Just ensure I am never charged again. Take your stuff and cancel my subscription. I want nothing to do with Rain anymore.

I am fed up with this unreliable service. I don't want anyone coming to fix anything anymore. I've had multiple people in my home at this point, and I'm tired of it. This situation is unacceptable.

I lost internet connection on the 8th of June after I had thought my issue was resolved the day before. A technician contacted me on the 10th, saying they would come on the 11th. I had no internet the whole day on the 9th and it returned the evening of the 10th. So the whole entire Sunday, I was without internet. It only came back Monday evening.

On Monday, I was told someone would come in on Tuesday. On Tuesday, the 11th, my internet was working when I got home from work around 16h45 p.m. The technician had contacted me in the morning of the 11th to confirm what time they could come, I said any time from 16h30, I notified him my internet had been working on Monday evening but I'd still like him to come and make the checks because I'm not confident on how long that will last. He advised we'll play it by ear, I notified him when I got home and he responded later that evening to see if my internet was still working, and I confirmed it was, though I expressed my lack of confidence in its stability. Then, I didn't hear from them again.

Then yesterday afternoon, my internet stopped working again. I don't want anyone coming anymore unless it's to collect the equipment. This constant back-and-forth is exhausting and frustrating. I am sick of this. Collect the equipment, cancel my subscription, and never charge me another cent.

I have been so patient, even though I've been frustrated so much by this whole situation. This is ridiculous. Just ensure I am never charged again. Take the stuff and cancel my subscription. I want nothing to do with Rain anymore.

I am fed up with this unreliable service. I don't want anyone coming to fix anything anymore. I've had multiple people in my home at this point, and I'm tired of it. This situation is unacceptable and needs to end.

I said I want to cancel, I'm sure I've been very clear. The device can be collected tomorrow.

Thank you for agreeing to cancel my subscription. However, I understand it will take 7 working days for you to collect the equipment, which I find quite excessive.

Please ensure that I am not billed further due to the delay in collection. I want the cancellation to be effective immediately, with no additional charges. No money should be coming out of my account for this service going forward.

Thank you for your attention to this matter.