No Internet Connection Again!!!!!!

Rain Has Been Very Dissapointing These Past Couple Of Months, For The Third Time In Less Than 2 Months, I'm Writing About The Same Issue Of Not Having An Internet Connection!!! They Very Quick To Deduct Money From My Account But Their Service Is Appalling And The Only Way To Reach Out To Them Is Through Hello Peter Because Submitting A Ticket On Their Rain App Is Just Useless Because You Don't Get Assistance And Also You Can't Reach Them Through A Phone. I've Restarted The Router For More Than 3 Times And Still It's Not Working. This Is Not Right, I've Had No Internet Connection For More Than 4 Hours, How Am I Expected To Do My Job When You Deduct Money From My Account But Fail To Deliver!!!