M
Mbali

1 reviews | Active since Jun 2023

06 Feb 2024, 20:36

No internet connection

I am constantly getting intermittent disconnect and every time I raise the issue I am being told the tower I am connected too has issues but no one ever tells me when that issue is going to be resolved . I’m not sure why I keep paying for a service I am not receiving cause honestly it’s frustrating to be dealing with this every now and again I must run around the house like a headless chickens looking for connection and still don’t get any.

0
Replies (2)
Rain
Rain's reply07 Feb 2024, 07:25
Official
 Hi  Mbali. 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you. 

rain. 

M
Mbali's update07 Feb 2024, 21:00
Reviewer Update
Hi

This did not help and if I don’t get proper coverage that I pay for I’ll cancel cause honestly this is an inconvenience. I can’t work cause network is forever down.