DM
Dipuo M

1 reviews | Active since Jan 2023

16 Jan 2023, 18:56

No internet connection

Im so irritated, im without internet been sending emails no one is responding or sorting my issue.

Payment for this month was debited in Dec but this month im struggling with internet.

Hopefully someone will see this and rectify this.

0
Replies (10)
Rain
Rain's reply16 Jan 2023, 19:12
Official
Hi Dipuo.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
DM
Dipuo M's update17 Jan 2023, 06:42
Reviewer Update
Thank u for promt response....please improve your service we dnt want to go this route for things to be fixed.

My account is now fixed.
DM
Dipuo M's update17 Jan 2023, 09:38
Reviewer Update
Im connected thank u
DM
Dipuo M's update20 Jan 2023, 10:25
Reviewer Update
So im disconnected again really guys😠😠should i get myself another service provider as my money is not good enough for Rain????
DM
Dipuo M's update20 Jan 2023, 10:51
Reviewer Update
Payment was debited on the 15th...please check
DM
Dipuo M's update27 Jan 2023, 07:24
Reviewer Update
Please cancel the debit order. I will only be doing manual payments.
DM
Dipuo M's update27 Jan 2023, 15:15
Reviewer Update
According to my understanding....im not forcedto monthlypayments. If i dnt want to use the services i have an option to do so.

Pls cancel the debit order. Im no longer using that account pls stop the debit order.
DM
Dipuo M's update02 Feb 2023, 07:09
Reviewer Update
Hi there..can you please cancel my rain
account and stop debit my bank account

Not repeating myself every month.
DM
Dipuo M's update30 Dec 2023, 19:12
Reviewer Update
Hi all

This issue is happening again whereby I'm being over debited my account.😕 Over R1500 was debited in my account.. I skipped 1 month as it's not a must to pay for my account if I don't wanna use it that month. Now I'm being debited 4 times in 1 month... This has affected my other debit orders can it be rectified immediately. 3 months ago it happened again where I was debited twice an additional R180 for what I don't know.

Can I please get my refund.
Rain
Rain's reply04 Feb 2024, 12:21
Official
Hi Dipuo M,
We are sorry your rain experience has not been as good as expected.
Kindly note that we will investigate your query further and provide feedback.

Thank you,
rain.