LM
Lwazi M
1 reviews | Active since Jun 2020
17 Jun 2020, 11:23
No internet and very poor customer support
Their customer care is exactly like their internet connection - non existent. I haven't had any internet connection since Saturday and their customer support service hasn't done much to help besides asking for an internet speed test of my area - which makes me wonder how would they ask that if there's 0 connection.
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Replies (2)0
Replies (2)
Rain's replyOfficial
17 Jun 2020, 11:32Hi Lwazi
Trust you are well and keeping warm.
Firstly please accept my humble apology's for the service thus far.
Please note one of our social agents will be in touch with you shortly to help resolve the issue.
Regards
Fattima
Trust you are well and keeping warm.
Firstly please accept my humble apology's for the service thus far.
Please note one of our social agents will be in touch with you shortly to help resolve the issue.
Regards
Fattima
Rain's reply17 Jun 2020, 11:32
Official
Hi Lwazi
Trust you are well and keeping warm.
Firstly please accept my humble apology's for the service thus far.
Please note one of our social agents will be in touch with you shortly to help resolve the issue.
Regards
Fattima
Trust you are well and keeping warm.
Firstly please accept my humble apology's for the service thus far.
Please note one of our social agents will be in touch with you shortly to help resolve the issue.
Regards
Fattima
LM
Lwazi M's updateReviewer Update
17 Jun 2020, 14:49If only they were as efficient as you guys are on here. I'm still offline with no idea when will that be resolved.
LM
Lwazi M's update17 Jun 2020, 14:49
Reviewer Update
If only they were as efficient as you guys are on here. I'm still offline with no idea when will that be resolved.