No internet and bad service

If it was possible i was gonna give it zero stars.new customer and received the SIM for R250 monthly off peak unlimited data yesterday at 1pm was promised to be activated and have internet after 2 hours, I have been waiting until today nothing, no internet. My sim is activated and my nearest tower is 1km away but I have no internet. And I wanted to test them for a month and then upgrade to monthly 5g for R699. Now with this service I am never upgrading and I am looking to cancel if I do not get internet by tomorrow