MM
Mbasa M
1 reviews | Active since Nov 2022
13 Jul 2023, 08:30
No internet
My Internet is not working from last night, can you please check what is the problem and how soon can it be resolved?
Helpful (0)
Replies (7)0
Replies (7)
Rain's replyOfficial
13 Jul 2023, 08:43Hi Mbasa.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply13 Jul 2023, 08:43
Official
Hi Mbasa.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
MM
Mbasa M's updateReviewer Update
13 Jul 2023, 08:51Okay can pass the credit if it's not fixed today.
MM
Mbasa M's update13 Jul 2023, 08:51
Reviewer Update
Okay can pass the credit if it's not fixed today.
MM
Mbasa M's updateReviewer Update
13 Jul 2023, 10:25This is fixed now thank you.
MM
Mbasa M's update13 Jul 2023, 10:25
Reviewer Update
This is fixed now thank you.
MM
Mbasa M's updateReviewer Update
18 Jul 2023, 16:12Good day,
My internet is not working again.
My internet is not working again.
MM
Mbasa M's update18 Jul 2023, 16:12
Reviewer Update
Good day,
My internet is not working again.
My internet is not working again.
MM
Mbasa M's updateReviewer Update
19 Jul 2023, 08:26Okay can pass the credit.
MM
Mbasa M's update19 Jul 2023, 08:26
Reviewer Update
Okay can pass the credit.
MM
Mbasa M's updateReviewer Update
20 Jul 2023, 09:11This is not acceptable!! this has been 2 days now without internet and how long does it take your technicians to fix this issue? this is costing me so bad, what is the point having you guys if i will not have internet for days.. How am suppose to work and do other staff that need internet?
MM
Mbasa M's update20 Jul 2023, 09:11
Reviewer Update
This is not acceptable!! this has been 2 days now without internet and how long does it take your technicians to fix this issue? this is costing me so bad, what is the point having you guys if i will not have internet for days.. How am suppose to work and do other staff that need internet?
MM
Mbasa M's updateReviewer Update
21 Jul 2023, 12:20Can you please escalate this issue or put me through your manager please.
MM
Mbasa M's update21 Jul 2023, 12:20
Reviewer Update
Can you please escalate this issue or put me through your manager please.