MM
Mbasa M
1 reviews | Active since Nov 2022
09 May 2023, 10:41
No internet
Good day,
Can someone please check why my internet is off? Is there something wrong with the tower ?
Helpful (0)
Replies (12)0
Replies (12)
Rain's replyOfficial
09 May 2023, 10:58Hi Mbasa
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply09 May 2023, 10:58
Official
Hi Mbasa
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
MM
Mbasa M's updateReviewer Update
09 May 2023, 12:07Do you know how long is it gonna take?
MM
Mbasa M's update09 May 2023, 12:07
Reviewer Update
Do you know how long is it gonna take?
MM
Mbasa M's updateReviewer Update
09 May 2023, 20:41When is this issue gonna get resolved? This is not acceptable the whole day without internet that I pay for.
MM
Mbasa M's update09 May 2023, 20:41
Reviewer Update
When is this issue gonna get resolved? This is not acceptable the whole day without internet that I pay for.
MM
Mbasa M's updateReviewer Update
10 May 2023, 08:18Can't someone from your technical team reroute my connection to the next available tower near to me? data is expensive and i need internet because i work from home.
MM
Mbasa M's update10 May 2023, 08:18
Reviewer Update
Can't someone from your technical team reroute my connection to the next available tower near to me? data is expensive and i need internet because i work from home.
MM
Mbasa M's updateReviewer Update
10 May 2023, 09:23I have tried that and it's still not working. Can you please escalate this issue coz this the second day I'm without internet
MM
Mbasa M's update10 May 2023, 09:23
Reviewer Update
I have tried that and it's still not working. Can you please escalate this issue coz this the second day I'm without internet
MM
Mbasa M's updateReviewer Update
10 May 2023, 10:00But that is not my issue, you guys should try and connect me to working ones manually coz from my side i can't.
MM
Mbasa M's update10 May 2023, 10:00
Reviewer Update
But that is not my issue, you guys should try and connect me to working ones manually coz from my side i can't.
MM
Mbasa M's updateReviewer Update
10 May 2023, 14:51Any updates?
MM
Mbasa M's update10 May 2023, 14:51
Reviewer Update
Any updates?
MM
Mbasa M's updateReviewer Update
11 May 2023, 14:45I hope you guys gonna deduct the amount for this days that i didn't have internet.
MM
Mbasa M's update11 May 2023, 14:45
Reviewer Update
I hope you guys gonna deduct the amount for this days that i didn't have internet.
MM
Mbasa M's updateReviewer Update
12 May 2023, 19:21You can pass the credit coz the connection came back late today. So i didn't have connection for 4 days.
MM
Mbasa M's update12 May 2023, 19:21
Reviewer Update
You can pass the credit coz the connection came back late today. So i didn't have connection for 4 days.
MM
Mbasa M's updateReviewer Update
29 May 2023, 07:38Good morning,
Can you please pass the credit coz i haven't had internet for the pass 3 days.
Can you please pass the credit coz i haven't had internet for the pass 3 days.
MM
Mbasa M's update29 May 2023, 07:38
Reviewer Update
Good morning,
Can you please pass the credit coz i haven't had internet for the pass 3 days.
Can you please pass the credit coz i haven't had internet for the pass 3 days.
MM
Mbasa M's updateReviewer Update
29 May 2023, 09:06Okay i will do that. do you know what is wrong now why i'm not connected?
MM
Mbasa M's update29 May 2023, 09:06
Reviewer Update
Okay i will do that. do you know what is wrong now why i'm not connected?
MM
Mbasa M's updateReviewer Update
29 May 2023, 11:02 You can pass the credit, my internet is back.
MM
Mbasa M's update29 May 2023, 11:02
Reviewer Update
You can pass the credit, my internet is back.