GT
Garth T

1 reviews | Active since Jul 2020

29 Jul 2020, 10:17

No help from Rain support

Second week waiting for assistance on my connection. Uncapped line running at below 1mbps and 0mbps upload speed. Surely this is not right? And I must pay for a service I’m not actually able to use?

Please assist Rain

0
Replies (1)
Rain
Rain's reply29 Jul 2020, 10:48
Official
Hi Garth

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima