JK
Jabulisile K

1 reviews | Active since Oct 2016

15 Sept 2025, 18:43

NO FEEDBACK ON REFUND FOR DOUBLE CHARGE

I wrote a review on the 10.09.2025 and i received a private email to say they will contact me. until today nothing has been done. The service is extremely bad, I haven't received anything from your finance department and I've sent all the proof of payments for the double charges.

I need my refund.

The message i wrote on the 10.09.2025 is the below email.

Refund for double charge from July until now. No assistance at the Queenswood store. They charge me twice and deducted my account without authorization even after i changed my bank details. I need my refund amount. No service with the call center and they hang up on

0
Replies (2)
Rain
Rain's reply16 Sept 2025, 08:08
Official
Hi Jabulisile

Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.
Rain
Rain's reply16 Sept 2025, 08:15
Official
Hi Jabulisile

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.