KS
Kay-Lee Smit
1 reviews | Active since Sept 2021
01 Oct 2025, 09:15
No feedback...
We have been with Rain for almost 4 years, first time experiencing bad service.. They double billed me, and when I ask for a refund/reversal of second billing, feed back received, they will "investigate"....
And when trying to phone in for assistance, I hold for almost 10-15 minute. Come on guys. Not fair I we pay on time every month
Can someone get back to me urgently please??
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
01 Oct 2025, 09:49Hi Kay-Lee
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply01 Oct 2025, 09:49
Official
Hi Kay-Lee
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
KS
Kay-Lee Smit's updateReviewer Update
01 Oct 2025, 15:20Still no FEEDBACK since 9:15 this morning.... WORST Service EVER
KS
Kay-Lee Smit's update01 Oct 2025, 15:20
Reviewer Update
Still no FEEDBACK since 9:15 this morning.... WORST Service EVER