SD
Sonya D
1 reviews | Active since Feb 2015
15 Sept 2020, 14:02
NO CUSTOMER SERVICE OR INTERNET AT ALL - DISGUSTING
With all their promises - our maximum speed has been 0.13 mbps - They have no back up service and take 7 weeks to reply to emails.
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Replies (2)0
Replies (2)
Rain's replyOfficial
15 Sept 2020, 14:29Hi Sonya
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply15 Sept 2020, 14:29
Official
Hi Sonya
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
SD
Sonya D's updateReviewer Update
15 Sept 2020, 14:38Dear Yeoline
I have cancelled in writing on the web near the end of August and still had no response. We are cancelling completely. Please ensure all is cancelled or we will have no choice but to reverse any further debits.
I have cancelled in writing on the web near the end of August and still had no response. We are cancelling completely. Please ensure all is cancelled or we will have no choice but to reverse any further debits.
SD
Sonya D's update15 Sept 2020, 14:38
Reviewer Update
Dear Yeoline
I have cancelled in writing on the web near the end of August and still had no response. We are cancelling completely. Please ensure all is cancelled or we will have no choice but to reverse any further debits.
I have cancelled in writing on the web near the end of August and still had no response. We are cancelling completely. Please ensure all is cancelled or we will have no choice but to reverse any further debits.