PB
Paul B
1 reviews | Active since Apr 2024
26 Apr 2024, 23:28
No customer service by Rain
Worst service ever! When you need to log a query or cancel your service as there is no contact number on website, all is done online!
Request the subscription to be cancelled end February 2024, provided an alternative contact number and contact person to collect the device from. No confirmation ever received.
Eventually got a contact number, requesting cancellation and consultant confirm she cancelled the service en February 2024.
End of April and the service is still not cancelled and Rain is still collecting fees although the device has not been uses at all!
Don't go with Rain due to no customer service!
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
27 Apr 2024, 08:06Hi Paul B.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply27 Apr 2024, 08:06
Official
Hi Paul B.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
