MB
Maruschka B
1 reviews | Active since Jul 2020
01 Jul 2020, 14:59
NO CUSTOMER SERVICE AT ALL!!!
I am so disappoint in this internet provider! They don't even deserve one star! I have not been contacted back for support since April month. I have contacted the support numerous times and they don't even have the decency to contact me back. Please do yourself a favor and NEVER use them as clearly clients are not important! And please don't give me some **** excuse that this is because of Covid-19, because it is just absolutely NO customer service!
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
01 Jul 2020, 15:20Hi Maruschka
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Fattima
Rain's reply01 Jul 2020, 15:20
Official
Hi Maruschka
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Fattima
MB
Maruschka B's updateReviewer Update
08 Jul 2020, 09:23Thank you very much for Mampho Makama assisting me and making sure my query was resolved. You personally get a 5 start rating from me, but my opinion on Rain as a company stays the same.
MB
Maruschka B's update08 Jul 2020, 09:23
Reviewer Update
Thank you very much for Mampho Makama assisting me and making sure my query was resolved. You personally get a 5 start rating from me, but my opinion on Rain as a company stays the same.