BH
Barry H
1 reviews | Active since Dec 2012
05 Dec 2023, 10:56
No Customer service!
Service is shocking. Signal is inconsistent. I am constantly dropping business calls. Their website shows that I should have strong connectivity but I do not. No response from them when issue reported. It's been 2 weeks with no response.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
05 Dec 2023, 13:54Hi Barry Howell,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
Rain's reply05 Dec 2023, 13:54
Official
Hi Barry Howell,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
BH
Barry H's updateReviewer Update
05 Dec 2023, 14:00***
BH
Barry H's update05 Dec 2023, 14:00
Reviewer Update
***
Rain's replyOfficial
07 Dec 2023, 08:50Hey Barry H👋 Thanks for contacting rain Support & Our Sincerest apologies for any delays in getting back to you. Kindly note that the surrounding 5G towers in your area are currently down, however there are 4G towers up and running. We apologize for the inconvenience caused to you, please note that we have refreshed the connection in an attempt to connect your router to an online tower further away, please, reboot your device , and then check for a connection. If you require any further assistance please do not hesitate to pop us a DM. We are at your service.📞
Rain's reply07 Dec 2023, 08:50
Official
Hey Barry H👋 Thanks for contacting rain Support & Our Sincerest apologies for any delays in getting back to you. Kindly note that the surrounding 5G towers in your area are currently down, however there are 4G towers up and running. We apologize for the inconvenience caused to you, please note that we have refreshed the connection in an attempt to connect your router to an online tower further away, please, reboot your device , and then check for a connection. If you require any further assistance please do not hesitate to pop us a DM. We are at your service.📞