KW
Kim W

1 reviews | Active since Jan 2018

29 Jun 2020, 16:11

No customer service

I can’t believe that this is the kind of service I’m getting from rain. The most pathetic customer service I’ve experienced. Lazy agents who cannot think for themselves or complete simple tasks.

0
Replies (3)
Rain
Rain's reply29 Jun 2020, 16:19
Official
Hi Kim

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima







KW
Kim W's update29 Jun 2020, 16:23
Reviewer Update
Your agents are the problem. I don’t want to speak to any agents.
KW
Kim W's update29 Jun 2020, 16:27
Reviewer Update
I thought I had it bad with Web Africa but Rain has taken the cake.