No customer care..NEVER CHOOSE RAIN ..EVER.

From the 30th of September to date rain internet has been down, there is no way to contact customer service via telephone. Emails go without being resolved and queries are closed without a consultant replying to your email let alone calling the client back. Basically for this month i have paid for a service that does not exist. I have sent more then 35 emails to customer service and have not received a single reply I would never suggest rain to anyone, it is by far the biggest mistake i have made to choose rain If i could give rain 0/10 rating i would. Totally disgusting customer care or should i say customer care does not exist in this company. I have more then 9 reference numbers many of them have been closed and merged stating that the query has been resolved, yet this is not the case,makes me wonder is there any supervision or management that verifies that the queries have resolved,???? because clearly by no means has this query been resolved let alone been addressed.