NM
Nina M

1 reviews | Active since Nov 2017

03 Dec 2020, 16:58

No customer care!!?

Absolutely horrible. SIM card got delivered, but does not work. No customer care line and no communication from them whatsoever. Logged 3 complaints with promises to be contacted within 24hours, but still nothing.

0
Replies (2)
Rain
Rain's reply03 Dec 2020, 17:15
Official
Hi Nina

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you?

Stay safe.

Regards
Mosa
NM
Nina M's update04 Dec 2020, 13:26
Reviewer Update
Still no contact from Rain!!! This is ridiculous! Even after the answer on HelloPeter.