NM
Nina M
1 reviews | Active since Nov 2017
03 Dec 2020, 16:58
No customer care!!?
Absolutely horrible. SIM card got delivered, but does not work. No customer care line and no communication from them whatsoever. Logged 3 complaints with promises to be contacted within 24hours, but still nothing.
Helpful (0)
Replies (2)0
Replies (2)Rain's replyOfficial
03 Dec 2020, 17:15Hi Nina
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you?
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you?
Stay safe.
Regards
Mosa
Rain's reply03 Dec 2020, 17:15
Official
Hi Nina
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you?
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you?
Stay safe.
Regards
Mosa
NM
Nina M's updateReviewer Update
04 Dec 2020, 13:26Still no contact from Rain!!! This is ridiculous! Even after the answer on HelloPeter.
NM
Nina M's update04 Dec 2020, 13:26
Reviewer Update
Still no contact from Rain!!! This is ridiculous! Even after the answer on HelloPeter.
