No Coverage & No Refund + Terrible Customer Service = Very Unhappy Client

Bought the new rain South Africa sim card that kept being advertised to me through Facebook and though it was delivered to me on holiday in under 4 days, the sim does not work because there's no coverage in Clarens, Free State.

Rain, 1) why deliver to a place you don't cover and 2) why advertise to people in a place you don't cover? Facebook ads are filtered by location!!

Anyway, not only did I figure out this problem on my own because Rain's support team is so slow and unhelpful but on top of that all Rain could offer was 'check back in 90 days' and that they can't reinstate my 7 days of unlimited data when I'm back in Joburg where I live and where I'll be in the next week.

How absolutely pathetic! I am utterly unimpressed and ****** annoyed to be quite frank.

What a complete waste of money and time.

Obviously this service isn't ready for market and their social media crew are completely under s****ed for the task of handling customer management.