No connectivity for a week, the site which we are "hopped on" it's not working either, no communication about this, full refund until they fix the issue, tired of writing day in and out and not getting any help from them...

There's been no internet the whole day on the router, after every speed test, rebooting. What's the solution because it's been almost a week with no networkThis is the 7th or 9th ticket logged for support with no help for alternative working network, Its getting tiring now because there's no even no communication to tell us at least when we will get our network. What must we do because we use the network access to study and work Or you can refund us to pay for the alternative network that we opt meantime you fixed yours without us writing day in and day out for no response at all.