kS
khomotso S
1 reviews | Active since Oct 2016
17 Aug 2023, 07:22
No connectivity everyday
I am honestly getting tired of this, every day I have to call in and request connectivity for the wifi that I pay every month without fail, everyday when you wake up the wifi is not working. This is absolutely ridiculous
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
17 Aug 2023, 09:09Hi k****tso Sethosa
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply17 Aug 2023, 09:09
Official
Hi k****tso Sethosa
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
kS
khomotso S's updateReviewer Update
29 Aug 2023, 10:29Your wifi connection is beyond poor, every single day for the past three week at 09h00 its down and there after its unstable the whole day, I van never use it for any meeting as I have to buy data everyday for the meeting and buy airtime to call Rain and inform that the wifi is down again, and every time I am told we have escalated the matter but there is never feedback.
Everyday I buy data for my meetings yet you expect full monthly pay, the instability of your connections is absolutely unbearable..fix your mess, respect your clients or you will be out of service soon.
Every now its down
Everyday I buy data for my meetings yet you expect full monthly pay, the instability of your connections is absolutely unbearable..fix your mess, respect your clients or you will be out of service soon.
Every now its down
kS
khomotso S's update29 Aug 2023, 10:29
Reviewer Update
Your wifi connection is beyond poor, every single day for the past three week at 09h00 its down and there after its unstable the whole day, I van never use it for any meeting as I have to buy data everyday for the meeting and buy airtime to call Rain and inform that the wifi is down again, and every time I am told we have escalated the matter but there is never feedback.
Everyday I buy data for my meetings yet you expect full monthly pay, the instability of your connections is absolutely unbearable..fix your mess, respect your clients or you will be out of service soon.
Every now its down
Everyday I buy data for my meetings yet you expect full monthly pay, the instability of your connections is absolutely unbearable..fix your mess, respect your clients or you will be out of service soon.
Every now its down
kS
khomotso S's updateReviewer Update
15 Sept 2023, 17:26I do not have a missed call from rain
Your wifi has been unstable the whole day, tried calling your contact center all day no one picks up.
Yet again I must buy data and airtime while paying monthly fee to rain
How ridiculous
Your wifi has been unstable the whole day, tried calling your contact center all day no one picks up.
Yet again I must buy data and airtime while paying monthly fee to rain
How ridiculous
kS
khomotso S's update15 Sept 2023, 17:26
Reviewer Update
I do not have a missed call from rain
Your wifi has been unstable the whole day, tried calling your contact center all day no one picks up.
Yet again I must buy data and airtime while paying monthly fee to rain
How ridiculous
Your wifi has been unstable the whole day, tried calling your contact center all day no one picks up.
Yet again I must buy data and airtime while paying monthly fee to rain
How ridiculous