No connection, refuse to refund due to incompetence, unprofessional. al,

DO NOT GO TO RAIN. They lie and ***** and they treat you like ****. Tons of back to back calls trying to get ahold of consultants, then the phone will die and it's every time a new person, and a repeat of the situation, and then they don't even have the right adress. WHO ARE THEY EMPLOYING?!

They are quick to sell you their product but they absolutely have the WORST client assist and professionalism is non existent. The sales agent promised us we will be able to work and play from our new internet. 3 weeks later of CONSTANT CALLS and ****TY connections of 0.55 download, new router etc, we canceled. We couldn't do anything and they now refuse to refund my R600 I was forced to pay because they refused to help me get my connection secured before the 1st of June! I received my router 2 days prior. They are rude, ***********, the phones ring to oblivion and when they do answer, it's sounds like a shebeen with screaming and laughing.

We got shrugged off saying we used internet thats why they refuse to pay back, and the account was active but how is it possible, there were barely a connection. You should be ashamed of yourself. On Facebook and Tik Tok they delete comments that expresses people frustration. Rain shouldn't be doing business with people, they are full of false promises and then they outright lie and *****. We can even send our proof to them cause they don't have an email. Not to mention some of the consultants being extremely rude and arrogant.

Worst worst WORST mistake. Id rather do business with Cell C, and thats saying a ton.