DW
Dilshaad W
1 reviews | Active since Sept 2022
06 Mar 2026, 12:58
No Connection on replacement router
Rain gave me a replacement router, this was delivered Tuesday3 March 2026, to date i have had no connection on the router. There is no email contact, only the call center (they have escalated and asked me to troubleshoot) nothing else.
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Replies (2)0
Replies (2)
Rain's replyOfficial
06 Mar 2026, 15:08Hi Dilshaad W
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We’re looking into your device enquiry and will reach out with an update.
Regards,
rain.
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We’re looking into your device enquiry and will reach out with an update.
Regards,
rain.
Rain's reply06 Mar 2026, 15:08
Official
Hi Dilshaad W
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We’re looking into your device enquiry and will reach out with an update.
Regards,
rain.
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We’re looking into your device enquiry and will reach out with an update.
Regards,
rain.
DW
Dilshaad W's updateReviewer Update
10 Mar 2026, 11:16Apologies, i did not see the response. I have been assisted by a lovely lady and have been connected since.
DW
Dilshaad W's update10 Mar 2026, 11:16
Reviewer Update
Apologies, i did not see the response. I have been assisted by a lovely lady and have been connected since.