SM
Sonto M
1 reviews | Active since Mar 2024
08 Mar 2024, 17:54
NO CONNECTION FROM RAIN!!!
I recently paid on my Rain account on the 2 March they switched me off. I work from home and eveything requires internet, i called to enquire no one gave me a solid reason! They are a bunch of ******! they are busy switching me on and off. Today at 3pm i noticed that they switched me off again, mind you my account is up to date. I call the call centre no one picks up.I am livid😡
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
08 Mar 2024, 18:03Hi Sonto Mhlongo,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply08 Mar 2024, 18:03
Official
Hi Sonto Mhlongo,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
SM
Sonto M's updateReviewer Update
08 Mar 2024, 18:27How did that R998 accumulate? Why was i being connected eversince? Why was i not notified about it? everytime i go on my app and i've never seen that amount. So was it made up? You expect me to pay another R499 in a space of 1 week? an amount that i've never been notified of? this week i was miraculously connected and now i realised i've been switched off again! . Busy playing cat and mouse i don't get money from trees!
SM
Sonto M's update08 Mar 2024, 18:27
Reviewer Update
How did that R998 accumulate? Why was i being connected eversince? Why was i not notified about it? everytime i go on my app and i've never seen that amount. So was it made up? You expect me to pay another R499 in a space of 1 week? an amount that i've never been notified of? this week i was miraculously connected and now i realised i've been switched off again! . Busy playing cat and mouse i don't get money from trees!