PP
Patricia P

1 reviews | Active since Jan 2017

10 Dec 2024, 22:22

No connection for over 3 hours

I have not had internet coverage since 7pm and it’s 10:30 pm tried calling rain can’t get through it’s , already rebooted so many times

0
Replies (3)
Rain
Rain's reply11 Dec 2024, 09:22
Official
Hi Patricia P,
 
 Thank you for bringing your network complaint to our attention, we're sorry to hear this has been your experience.
 
 We are looking into the connection issue, and we'll be in contact soon.
 
 Regards,
 rain.
PP
Patricia P's update16 Dec 2024, 09:05
Reviewer Update
Second time on and off connectivity in less than two day of reporting
PP
Patricia P's update16 Dec 2024, 09:54
Reviewer Update
Will try that thanks