No connection for almost 2 days yet payment is demanded

Your WiFi is still down it’s been 48 hours now I don’t have any missed call from you, sort out your mess or refund our money we will gladly move to more reliable providers

If we spend 2 seconds without paying you immediately cut us off may you use the same energy to take sure your network is always working

To top it all off your consultants are rude and *********** I called more than 5 times and I am told I can the assisted and there is no turn around time for escalation
Please terminate this stupit account

Noo there is nothing to understand you are utterly pathetic you failed to fulfill your side of the contract yet you expect full payment every month from me. who is going to fund the data and airtime that I had been buying for my work and airtime to call your call centre which never really helps .

I need a refund for all the 3 days without connectivity that I paid for.

Day 4 of no connectivity, we are still expected to understand and believe you are resolving this as soo as possible.

I pay for uninterrupted connectivity, your 1 gb connection excluded times when the network will come back for 5 minutes and vanish again can you hold a meeting with an unstable network connection?

Please get your account team to terminate this nonsense I will not waste my airtime calling your call center again

You can call now only if you will sort out this mess before we go for 5 days without conectivity. Failure to do so I need a refund on my account

Or cancel we will use fiber from a reliable source

Day 6 of towers down and no connectivity, you restore your connection for 30 minutes so that you meet the 1 g usage and claim you met your contractual obligations and you think you are clever.

Do you an idea of how much data we had to buy in this 6 days

You can keep your stupid network will find other reliable providers you don’t even communicate when your towers are down and make it sound like we don’t know how to put the rooter in the right place.

Your towers are your downfall I am done with you.

In the entire 6 days we have been told move the rooter around, use a pin, switch it on and off while you know you don’t maintain and service your towers and you don’t even communicate when they are down , Vuma Vox and other are out of this world compared to you Rain.

You do it value your clients at all

Please cancel the technician and cancel the contract it's not worth my energy and time.

The problem is with your towers and not router so what's the point sending an technician

Total waste of my time

Technician came through, change the rooter and put the extendable outside now the connection is slower than ever before, connection is always hangs and never stable.

We have less than 10 devices in the house but you can never have all of them connected at once NEVER . Only one or two gets fully connected.

The disappointments continues