NO CONNECTION FOR 4 MONTHS

Since March, I have been consistently experiencing poor network connection with Rain. They are quick to debit their funds but slow to address our complaints. Despite repeatedly contacting them and receiving reference numbers, there has been no response or improvement in the service. My router constantly buffers with no connection, yet I am billed regularly. In June alone, I spent 10 days without any connection, and the previous months were no better. As a result, I deeply regret selecting Rain as my service provider.