NO CONNECTION FOR 3 DAYS, CALLED WITH NO SUCCESS - RAIN NETWORK!!

Had no internet connection for 3 days, friday, saturday and sunday. Called customer service and nothing helped the situation. I can easily say i spent over R50 in just airtime to try and get this resolved with no success. Sometimes i wait on the line to be answered/assisted till my airtime depletes.

i have also requested a call back but haven't received anything.

This situation is beyond frustrating, especially when one pays a full amount for this connection, and no one is able to restore the loss of connection.

Currently without internet still, but already received an SMS saying my RAIN amount will be debited on 01/07.. Make it make sense?!?!?!