VW
Valentino W

1 reviews | Active since Nov 2019

12 Nov 2022, 19:21

No connection, bad customer service.

Again stuck without internet connection. Call their support only to have "Tammy" provide nothing but attitude, and when bringing across my concerns to the fact that I work remotely and having no internet affects me negatively. She just disregarded it all and shut the phone down. After saying blatantly "You will have to wait 24 hours for a call back". Terrible customer service from Tammy.

This has been the whole day, I haven't been able to work. Due to the fact that the company I trust to ensure I've got internet hasn't fulliled the one duty they need to, which is ensure I have internet connection.

0
Replies (1)
Rain
Rain's reply12 Nov 2022, 19:27
Official
Hi Valentino.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.