No connection at all

Item: Rain
Rating: 1
Author: Kwezi M

It’s the 1st today I woke up early so that I can upload my inspections and start working before 8am and guess what

AGAIN SAME THING THAT HAPPENED WHEN YOU SENT A TECHNICIAN NO NETWORK

I’ve asked numerous times for you guys to change this router I have to a better one

I spend so much money last month on airtime calling you guys, my phone monthly data depleted very early because many days the WiFi was not working

Seems like the same thing is happening AGAIN

Yet I will be requested to pay fully for a service that is not there

Helpful (0)

Replies (2)

Kwezi M's updateReviewer Update

01 Mar 2025, 08:10

I called the call centre all I am getting “we will get someone to call you back” Reference Number: ***8

Seems like this person I was speaking to doesn’t even know what to do there or what to check there

Please send a technician ASAP please

Kwezi M's update01 Mar 2025, 08:10

Reviewer Update

Rain's replyOfficial

01 Mar 2025, 09:51

Hi Kwezi M,

Thank you for bringing your network complaint to our attention, we're sorry to hear this has been your experience.

We are looking into the issue, and we'll assist soon.

Regards,
rain.

Rain's reply01 Mar 2025, 09:51

Official

Hi Kwezi M,

Thank you for bringing your network complaint to our attention, we're sorry to hear this has been your experience.

We are looking into the issue, and we'll assist soon.

Regards,
rain.