No Connection and No one cares

Item: Rain
Rating: 1
Author: Nondumiso P

I have been struggling with connection for 3 months now no one is assisting, i requested for replacement of the router no one is getting back to me I even requested for cancellation because now I am paying for a service that I am unable to use however you guys just dont care no one is getting back to me.

Helpful (0)

Replies (2)

Rain's replyOfficial

09 Jan 2026, 15:04

Hi Nondumiso,

Thank you for bringing your network query to our attention.

We are looking into the matter, and we will be in touch to assist further.

Regards,
rain.

Rain's reply09 Jan 2026, 15:04

Official

Hi Nondumiso,

Thank you for bringing your network query to our attention.

We are looking into the matter, and we will be in touch to assist further.

Regards,
rain.

Nondumiso P's updateReviewer Update

09 Jan 2026, 15:48

So for over 3 months now you guys have been having issues with the same site and still no resolution

Please help with cancellation so I can look for a better service provider

Nondumiso P's update09 Jan 2026, 15:48

Reviewer Update

So for over 3 months now you guys have been having issues with the same site and still no resolution

Please help with cancellation so I can look for a better service provider