BP
Babalwa P

1 reviews | Active since Oct 2016

06 Apr 2023, 19:41

No connection all and having to pay for service that was not rendered

I have been waiting and calling for over a week for my wifi to be fixed and still no help. Each person I speak to the call centre agents my issue is being escalated.

0
Replies (4)
Rain
Rain's reply06 Apr 2023, 19:46
Official

Hi Babalwa 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
Rain
Rain's reply14 Apr 2023, 11:50
Official
Please note that you failed to make the payment hence you are liable for the invoices 
BP
Babalwa P's update14 Apr 2023, 13:24
Reviewer Update
Please forward me the recordings as I have requested.
BP
Babalwa P's update14 Apr 2023, 13:25
Reviewer Update
Your packages did not give me unlimited service and that is why we are here now.