LN
LIZA N
1 reviews | Active since Jul 2011
27 May 2023, 10:37
NO !!!
We have been asking more than 2 months to change our date for our debit that is taken. It is taken from the wrong account every month. Also we requested to have it been done after the 1st again its changed to the 25th. Why???? Please open our account. Put an arrangement on it that i will pay next Thursday.
Helpful (0)
Replies (11)0
Replies (11)
Rain's replyOfficial
27 May 2023, 10:54Hi Liza
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply27 May 2023, 10:54
Official
Hi Liza
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
LN
LIZA N's updateReviewer Update
27 May 2023, 11:04***
LN
LIZA N's update27 May 2023, 11:04
Reviewer Update
***
LN
LIZA N's updateReviewer Update
27 May 2023, 11:48Please load those invoices then for the 30 and 30 to pay. And reinstate my service.
LN
LIZA N's update27 May 2023, 11:48
Reviewer Update
Please load those invoices then for the 30 and 30 to pay. And reinstate my service.
LN
LIZA N's updateReviewer Update
27 May 2023, 11:5030th and 31th apologies.
LN
LIZA N's update27 May 2023, 11:50
Reviewer Update
30th and 31th apologies.
LN
LIZA N's updateReviewer Update
27 May 2023, 12:14Please put our rain on again. And stop trying to take funds from my account. I have not yet been paid, as I said, That is why we are asking this. Every time to try to take money it is costing me, this morning already i asked that you remove that card details. But now yet again. THIS IS VERY UPROFESSIONAL.
LN
LIZA N's update27 May 2023, 12:14
Reviewer Update
Please put our rain on again. And stop trying to take funds from my account. I have not yet been paid, as I said, That is why we are asking this. Every time to try to take money it is costing me, this morning already i asked that you remove that card details. But now yet again. THIS IS VERY UPROFESSIONAL.
LN
LIZA N's updateReviewer Update
27 May 2023, 12:25Waiting.....
LN
LIZA N's update27 May 2023, 12:25
Reviewer Update
Waiting.....
LN
LIZA N's updateReviewer Update
27 May 2023, 12:41Will do thank you.
LN
LIZA N's update27 May 2023, 12:41
Reviewer Update
Will do thank you.
LN
LIZA N's updateReviewer Update
02 Jun 2023, 15:18Pls assist, we asked to pay again, then you tried 3 times before that to take the debit, which we never instructed. What is happening on our account now??>> we dont have any signal and no service.
LN
LIZA N's update02 Jun 2023, 15:18
Reviewer Update
Pls assist, we asked to pay again, then you tried 3 times before that to take the debit, which we never instructed. What is happening on our account now??>> we dont have any signal and no service.
LN
LIZA N's updateReviewer Update
02 Jun 2023, 15:43Okay please put R 264.50 on for a payment option and move our date up to the 30th. BUT only that date.
LN
LIZA N's update02 Jun 2023, 15:43
Reviewer Update
Okay please put R 264.50 on for a payment option and move our date up to the 30th. BUT only that date.
LN
LIZA N's updateReviewer Update
02 Jun 2023, 15:43The problem is now that you try taking it 12 times during the month, every single time i need to pay R 75 to my bank when there is no funds. This is not great. It is all to my account.
LN
LIZA N's update02 Jun 2023, 15:43
Reviewer Update
The problem is now that you try taking it 12 times during the month, every single time i need to pay R 75 to my bank when there is no funds. This is not great. It is all to my account.
LN
LIZA N's updateReviewer Update
03 Jun 2023, 09:39URGENTLY ASSIST US. We tried calling as well but have been waiting very long and could not get connected to an assistant. Please move our payment 317.24 to the 24th of June as confirmed yesterday and reconnect our services.
LN
LIZA N's update03 Jun 2023, 09:39
Reviewer Update
URGENTLY ASSIST US. We tried calling as well but have been waiting very long and could not get connected to an assistant. Please move our payment 317.24 to the 24th of June as confirmed yesterday and reconnect our services.