GM
Godfrey M
1 reviews | Active since Jul 2020
02 Mar 2024, 09:14
No Cancellation Option
I haven't been using your service for over two months and have sent numerous mails to cancel the services, no response received I keep getting payment reminders what am i paying for if there was non usage???? I now have unlimited fibre for half the price and it does work always Online and faster, Rain was always offline we'd reboot the router atleast twice every 3 hours. COME COLLECR YOUR STAFF IT'S UNPLUGGED AND READY TO BE COLLECTED
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
02 Mar 2024, 09:33Hi Godfrey Mudzunga,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
Rain's reply02 Mar 2024, 09:33
Official
Hi Godfrey Mudzunga,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
GM
Godfrey M's updateReviewer Update
02 Mar 2024, 15:16Hi there last time i used your services was in December. Fibre was installe on the 5th of Jan so the whole of February the Rain router has since been unplugged maybe in Jan for those 5 days but Feb nah, check again this explain why you've been billing people incorrectly. With regards to cancelation I've been sending mails and haven't got any response.
GM
Godfrey M's update02 Mar 2024, 15:16
Reviewer Update
Hi there last time i used your services was in December. Fibre was installe on the 5th of Jan so the whole of February the Rain router has since been unplugged maybe in Jan for those 5 days but Feb nah, check again this explain why you've been billing people incorrectly. With regards to cancelation I've been sending mails and haven't got any response.