SW
Susanna W

1 reviews | Active since Aug 2021

04 Apr 2024, 13:43

No call but but pay more

I’ve requested so many times to be called back to have my package amended and yet I am not receiving any calls from Rain but you’re very quick to send me an sms an tell em that you’re increasing my premium.

0
Replies (5)
Rain
Rain's reply04 Apr 2024, 13:53
Official
Hi Susanna Watkins

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
SW
Susanna W's update29 Apr 2024, 09:16
Reviewer Update
Can you maybe get someone to call me to get this sorted?
SW
Susanna W's update08 May 2024, 13:44
Reviewer Update
Hi,
Can you please contact me
SW
Susanna W's update20 May 2024, 11:20
Reviewer Update
Hi, Can someone please urgently contact me.
SW
Susanna W's update28 May 2024, 09:57
Reviewer Update
Hi All,
Can I please get a call to confirm that my package has been downgraded as requested. The matter is dragging now for far too long!