AS
Andreas S

1 reviews | Active since Aug 2023

29 Aug 2023, 15:36

No assistance on ticket

Taking for ever to change payment date!

0
Replies (4)
Rain
Rain's reply29 Aug 2023, 15:54
Official
Hi Andreas

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.

 Thank you.

 rain.
AS
Andreas S's update29 Aug 2023, 16:01
Reviewer Update
I will change my review if you guys get it done today, but why do we need to turn to hellopeter before anything gets done. My order is on hold due to this. Appreciate the fast response, others don't even bother!
AS
Andreas S's update31 Aug 2023, 10:58
Reviewer Update
Still nothing, why am I not surprised?
"payment datesYour current payment date is set to the 1st of every month. "
This needs to be the 25th of every month as requested in the support ticket I opened on the 24th of August. Don't cry if there is no money in the account or cut the servie, seeing as the error is one your end!
AS
Andreas S's update05 Sept 2023, 13:51
Reviewer Update
I am sorry please cancel all my services