DR
Dylen R
1 reviews | Active since Oct 2020
13 Nov 2024, 06:31
No Answer??
I cancelled my Rain service over 3 months ago called them yester day 4 times just to be put on hold all 4 times ands when I did eventually get trough to them, there was no one on the other end, waisted almost 2.5hrs of airtime just trying to get a call through too them to discuss the cancelation. It al most feels like they're doing this on purpose. I also sent the multiple cancelation requests via the app, which also lead to nothing, no call back, no emails, no SMS nothing. Really disappointed. Would not recommend them.
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Replies (1)Rain's replyOfficial
13 Nov 2024, 09:25Hi Dylen R,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll be in contact soon.
Regards,
rain.
Rain's reply13 Nov 2024, 09:25
Official
Hi Dylen R,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll be in contact soon.
Regards,
rain.
